By implementing Balcombes Property Claims add-on, you can sell our services at a very competitive price as part of your new business/renewal procedures. Offering Policyholders the option of “opting-in” to avail of Balcombes claims management services, in the event of a loss, will ensure you can deliver the best advice at the time of a claim. You sell the “add-on” product to your household and commercial property clients, and at the end of each month, you submit a bordereaux and reconciliation to Balcombes Claims Management.
Is asking your client to submit estimates, and deal with the compilation and negotiation of their property or business interruption claim (either with or without your help), the best advice you can give a claimant in their time of crisis? Are they, or your staff, adequately equipped to negotiate with a Loss Adjuster acting for the Insurer? Balcombes property claims add-on can solve that problem.
By recommending a regulated Public Loss Assessor (PLA), you can ensure an additional level of professional service and advice to your client when he/she needs it most. By outsourcing property claims it will allow you time to concentrate on growing your business. Property damage policies exclude claims preparation costs. Clients can be concerned that the cost of engaging a PLA may be prohibitive and will be an unnecessary cost that they will have to bear. Some policyholders may even believe that you as their broker should be able to provide a full claims preparation and negotiation service.
Some Loss Adjusting firms issue a settlement offer in a spreadsheet to claimants with their representation of the scope and cost of repairs. However, to the unsuspecting claimant they can be left trying to repair the damage within an inadequate ‘budget’. Policyholders do not have the expertise to know whether the proposed settlement is fair and reasonable, or accurate. Most do not have the skills or knowledge to challenge the settlement offer. We have found that it is generally inadequate to effect repairs, and needs to be challenged.
Balcombes provide an optional “add-on” product, whereby you can provide an additional level of service to your clients when they need it most, without the worry of the cost to your client. We offer professional advice, assess the damage, agree the scope of the loss and negotiate the cost of the loss and damage, with the insurer’s representatives.
Balcombes have unrivalled experience dealing with all types of property damage claims. We have been operating in Ireland since 1971. Our knowledge and experience of property and business interruption claims will ensure your client successfully recovers from a loss. Our communication and negotiation skills are second to none. Our expertise in managing Business Interruption claims is renowned in the Irish Insurance market. Let your clients avail of the Balcombes advantage.
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Call 0818 118 118 to find out more about the benefits of our services to you and your clients. References available on request.
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Balcombes Claims Management is Ireland’s longest established and leading firm of Loss Assessors. We have developed a systemised process that focuses our resources and attention on solving your Insurance Claim problem. We have developed a Vision, Mission and Goals statement that hopefully will help you to achieve yours. We operate to clearly defined Points of Culture which we believe will operate to your advantage.
Balcombes Claims Management, 16 Sandyford Office Park, Dublin 18, Ireland
0818 118 118