Insurance Brokers

Insurance Brokers are a valuable resource for the insuring public.  They have deep expert knowledge of the insurance market.  After establishing clients needs they seek quotes and compare the market for the best cover at the best price.  Brokers can ensure a level of service and answers to queries without clients having to do all the donkey work.  They are a single point of contact for all insurance needs.  However, more and more claims are running into difficulty as Insurers appoint experts to see if they can minimse or avoid paying out.  Expert dedicated claims expertise is very necessary for the policyholder who suffers damage to their home or business.

What about my claim?

Brokers communicate notification of loss or damage to the insurance company and may suggest you get estimates for repair etc. They will empathise with the situation you find yourself in, and may accompany you when the Loss Adjuster appointed by your Insurer attends at your property or at subsequent meetings.  However they are not equiped to fully assess or estimate the loss or damage.  They cannot prepare your claim for you.  That requires specialist knowledge and expertise.  It is like your GP referring you to a consultant for certain specialist work, and it can save you a lot of money in the long run.

The role of a Loss Assessor

As Public Loss Assessors we are able to assess the full extent of the loss and damage.  We compile submit and negotiate your claim, to ensure that every last detail is fully documented and agreed.  The role of the Broker to ensure the best outcome for their clients.  In the event of a claim, we are that specialist consultant, who can deliver that result.

Pro-consumer Support for You and your Broker.

Balcombes Claims Management offer Brokers a number of services that enhance the result for their clients. In this section, you will find information about our Broker Scheme, and a list of Brokers frequently asked questions.

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